Wednesday, October 12, 2005

The Basics of Deploying VoIP

Processor: Many organizations, particularly SMBs, underestimate the time and dislocation entailed by a move to VoIP. In short, there are many issues on which a poorly prepared organization will stumble. Not knowing what the company is getting into when it launches can produce unfortunate results, such as staff pulling overnighters in order to meet deadlines. The author suggests that the company make quarterbacking the VoIP implementation a temporary full-time job for one employee. Nine tips on planning a successful VoIP implementation are included.



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